Terms and Conditions

1. Introduction

Welcome to Hauteart, an online modern art gallery and shop. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before proceeding with any transactions on our platform.

2. Definitions

  • “We,” “us,” or “our” refers to Hauteart by Masha Karmanova Limited. Address: 12, Demostheni Severi Av., Office 601, 6th Floor 1080 Nicosia, Cyprus.
  • “You” refers to the user or customer engaging with our website.

3. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our platform.

4. Orders and Payments

4.1 Order Confirmation: Once you place an order with us, you will receive an email confirmation containing details of your order. This email confirmation does not signify our acceptance of your order; it is a confirmation that we have received it.

4.2 Payment Approval: All orders are subject to payment approval. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

4.3 Price and Payment: Prices for products are listed in Euro (€). Payment is due at the time of placing the order. We accept PayPal, Visa and Mastercard cards, Apple pay & Google pay payment system and cryptocurrencies.

4.4 Taxes and Duties: Prices do not include applicable taxes and duties. You are responsible for paying any such taxes and duties associated with your purchase.

5. Delivery

5.1 Shipping: We will make every effort to deliver your order promptly. However, we are not responsible for any delays caused by external factors beyond our control.

5.2 Risk of Loss: The risk of loss and title for items purchased pass to you upon our delivery to the carrier.

5.3 Delivery Methods: We facilitate deliveries through renowned courier services such as DHL, ACS, UPS, and their affiliated partners. Purchases exceeding 300 euros are insured against damages or loss.

6. Returns and Refunds

6.1 Refund Policy: Our refund policy is outlined in refund policy terms. Please review this policy before making a purchase.

6.2 Return Authorization: To initiate a return, contact our customer service team for a return authorization. Unauthorized returns may not be accepted.

7. Governing Law

These terms and conditions are governed by the laws of Cyprus. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.

8. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically.